Did you have a good experience with us?
The staff is top notch. They make sure their customers are making an informed decision. They have made several custom pieces for me and the craftsmanship is always stellar. Highly recommend.
The store is nice and I love the location. I’ve had a watch sized there and my wife had her wedding ring serviced there after she lost a diamond. However, the customer service I recently experienced was less than desirable. I went in to find a necklace for my daughter’s Valentine’s Day gift. I was asked how old she is…and responded with 8 years old. I was then told that I’d have better luck going to Mac Kite. For those that don’t know what Mac Kite is…it’s a toy store in downtown Grand Haven. I wasn’t looking for inexpensive costume jewelry. I was looking for something nice that she can wear proudly for many years to come. That’s why I walked through the front door. The fact that the woman seemed put off by me shopping for my daughter in a “high end” jewelry store was beyond irritating. I’ve purchased many pieces of jewelry for my daughter over the years, ranging from Tiffany and Co. to pieces at other nicer jewelry stores. Overall I felt like the sales woman was very judgmental and completely disinterested in my desire to purchase something from this store. In retrospect I should have just walked out and went somewhere else, but I did end up purchasing a small necklace as my time was limited and the necklace was ideal. In the future, I’d recommend that the sales staff treat everyone that walks through the store as a potential customer. I highly doubt I’ll be back.
Friendly staff and very good knowledgeable about precious metals and coins. Great selection of jewelry. I will not hesitate to do business with them in the future.
I have used J. Morgan Jewelers for over two decades and wouldn’t consider going anywhere else for fine jewelry. The owner/President, John Morgan, is a master at his craft and we are fortunate to have him in our community. From diamond wedding rings, to yellow and white gold fine jewelry, a wedding anniversary watch for the husband, a white gold and ruby ring for our daughter’s 16th birthday - you’ll find something for yourself and everyone else you love at J. Morgan. If you’ve never visited the shop, do yourself a favor and go!
Very polite employees, high quality jewelry.
They did a beautiful job cleaning my rings....
Very personal and helpful. John thoughtfully repaired a sentimental necklace. This is by far the best jeweler we've dealt with in this area.READ MORE
A gem of an establishment! Great staff, professional and knowledgeable. They have worked on many of my family heirlooms and I am thrilled with them all....READ MORE
The most trusted jeweler in the area. They offer beautiful jewelry at a fair price and do repairs etc. John Morgan is a wonderful person, a skilled...READ MORE