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J. Morgan Ltd., Inc. logo
  • Serving Ottawa and Muskegon Counties
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  1. Home
  2. Reviews

Reviews

Current Rating on Google:5 of 5

They were amazing with fixing my necklace. It’s just a cheap thrift store necklace that’s pretty much worthless, but I was distraught when I snapped it. The way it’s chained is weird so I wasn’t sure if they’d be able to fix it… but they replaced the chain and got it as close to the original as they could and I couldn’t be happier with it. They treated my 3 dollar necklace like it was worth hundreds. And bonus now it’s worth a few pennys more. Marci truly cared about getting me back in my necklace, thank you!

Darby Enders
Posted on Google June 26, 2025

Always very helpful. Wonderful selection of jewelry-so many beautiful pieces.

R W
Posted on Google May 20, 2025

I went to J.Morgan Ltd. to buy my wife's engagment ring (and our wedding rings) 5 years ago and had excellent service. During the holidays I also had them service my watch and John was excellent. I live out of state and when he mailed the watch to me it was already set to my time zone. John is meticulous and very detail oriented.

Alex Klaas
Posted on Google January 13, 2025

Came in end of day for a minor repair and cleaning and they did it on the spot, very considerate of my antique piece and not rushed at all though near close. Thank you!

Erika Bogner
Posted on Google December 31, 2024

Current Rating on Website:5 of 5

Emily K
Posted on Website August 10, 2022

After losing my wedding ring, I went to J.Morgan Ltd. in order to replace it. Born and raised in Grand Haven, this is the only jewelry store that I go to because of their level of professionalism and honesty. Anthony helped me for over an hour trying out wedding rings to find the perfect one. He was very kind and patient. I went in having no idea of what style I wanted and left with the feeling that I made a perfect choice. And it will be done in time for Christmas. Thank you J. Morgan! You have my loyalty! 💍

Jessica Knott
Posted on Website September 6, 2020

After searching around for an engagement ring for a few months I ended up stopping into J Morgan and found the one that I liked. They were not pushy and very attentive to what I was looking for. Great people and really focus on finding you a piece that stands out to you. I was very pleased with the service and the quality of the ring once it was finished.

Riley Taylor
Posted on Website August 29, 2020

My husband surprised me with the most beautiful diamond bracelets for our 15th Wedding Anniversary!! He bought me two of them! In the middle of a national pandemic, he found the most Outstanding jewelers in the World! Thank you so much for your exceptional service and going above and beyond to make our anniversary memorable!

Karen Buie-Jenkins
Posted on Website May 23, 2020

12 years ago I got my engagement and wedding rings there and they were very helpful, have a great selection, and great quality. I've shopped there over the years for various jewelry items. This Christmas I asked for a cross necklace and they were able to order it and get it in before Christmas so I can wear during the holidays. Great customer service.

Stacie Stevens
Posted on Website January 10, 2020

The staff is top notch. They make sure their customers are making an informed decision. They have made several custom pieces for me and the craftsmanship is always stellar. Highly recommend.

Kelly Werner
Posted on Website September 13, 2019

No matter how many adjectives I use they would fail and fall utterly short of a worthy review of J. Morgan Jewelry of Grand Haven, Michigan. Jon is a out and outstanding gemologist and goldsmith. His skill for detail and design principals are second to none. He has a gift which allows him to relate to his clients on a personal level. He will point out to you the beauty and qualities of your purchase. You will feel at ease with your purchase. The price is always fair, the quality will be as you expect. Kudos to Jon's staff, they exhibit the same qualities as Jon. They can't get any better. This is the best jewelry store in the Tri Cities area, I will shop no where else nor would I trust anyone else to care for mine and my familys jewlery.

James V
Posted on Website September 9, 2019

John and his staff are outstanding. They are very customer friendly and take care of all jewelry needs. If you want a custom crafted piece of jewelry, John is a master. I’ve been doing business with him for 20-years and continue to be incredibly pleased with the craftsmanship of each piece!

Tracy Wilson
Posted on Website September 3, 2019

J Morgan Limited sized my engagement ring which was a little tricky due to setting. They did a perfect job and even put a rush on it so I could have in time for a travel need. We also purchased a watch and exchanged it and they made it really easy for us. They have. Great customer service and beautiful jewelry. I highly recommend them!

Laura Adkins
Posted on Website August 9, 2019


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J. Morgan Ltd., Inc.
J. Morgan Ltd.
119 Washington Avenue
Grand Haven, MI 49417
(616) 842-9300
Store Information
Serving Ottawa and Muskegon Counties
    Hours
    Monday:Closed
    Tues - Fri:10:00am - 6:00pm
    Saturday:10:00am - 5:00pm
    Sunday:Closed
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